Guarantee Policy
We stand behind the quality and authenticity of every product we sell.
If you are not fully satisfied with your purchase for any reason, we offer a (Shipping may apply) in accordance with our 30-day return policy.
How it works:
-
You may return any unworn, unaltered item with tags attached within 30 days from delivery for a of the product price.
-
Return shipping is the customer’s responsibility if the correct item was received.
-
The original outbound shipping cost is non-refundable.
-
Custom or group/wedding-party orders (8 pieces or more) are exchange only.
-
Refunds are issued to your original payment method within 7–10 business days after we receive and inspect your return.
To start a return, please email info @overcoatusa.com with your order number and reason for return.
Authenticity GuaranteeEvery product sold on OvercoatUSA.com is guaranteed 100% authentic — never a replica, knock-off, or factory second.
As an authorized retailer of designer menswear and overcoats, all merchandise is brand-new and sourced from the brands we carry and their authorized distributors.
If you ever receive an item that you believe is not authentic:
-
Contact info@overcoatusa.com immediately with your order number and clear photos of the product.
-
Once verified, we will issue a including return shipping costs.
-
You may also request an official Certificate of Authenticity for verification.
Overcoat USA
11517 Santa Monica Blvd, Suite 103
Los Angeles, CA 90025
-
100% Authentic Products — Always Brand New
-
for Refunds or Exchanges
-
Secure Checkout and Professional Customer Support
Want to visit our store
Explore Our Location
Our address:
11517 Santa Monica Blvd suite 103, Los Angeles California 90025, US
Please note all persons 18 and under must be accompanied by a parent or guardian.
